This Paperback Book item from For Dummies was reviewed on 16-Oct-2008.
Search ISBN:0470343257 offer from Abebooks or used books from Alibris. Microsoft Dynamics CRM 4 For Dummies (For Dummies (Computer/Tech)) Reference Book. Classifications : Computers & Internet: Software: Introductory Guide General Archive Custom Stores Specialty Stores Books Customer Service Industries & Professions Business & Investing Subjects Books General Languages . Click the following link to view the cover of Microsoft Dynamics CRM 4 For Dummies (For Dummies (Computer/Tech)). Related topics: General. Archive. Custom Stores. Specialty Stores. Books. Customer Service. Subjects. Books. General. Languages & Tools. requestid: 75c3ab0f-4f6b-41f9-8e70-f79f96a65d5f
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1) Paperback Book Microsoft Dynamics CRM 4 For Dummies (For Dummies (Computer/Tech)) by For Dummies. Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you’re already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start! Written by veteran CRM experts Joel Scott and David Lee, this friendly guide will have you understanding and using Microsoft’s CRM solution in a jiffy. Whether you’re considering a CRM system for the first time or you’ve decided to switch from another system to Microsoft Dynamics CRM, this book will make it easy to: - Maintain and manage all your customer information
- Personalize Microsoft CRM to work for your business
- Set up CRM to support sales, marketing, and customer service
- Use the Outlook client
- Manage territories and business units
- Create and manage activities
- Generate quotes and invoices
- Implement and manage a marketing campaign
- Work with contracts, and much more
Microsoft Dynamics CRM 4 For Dummies is packed with information on the latest version, It will help you get a unified view of your customer information and interactions through integrated sales, marketing, and customer service features. And that, as every business owner knows, is important to improving your bottom line!¤ Page Updated: Robert N. Goolsby, 13-Nov-2008, 04703432579780470343258, 570-000-830-6X0-480-070-8 
Microsoft Dynamics CRM 4 For Dummies (For Dummies (Computer/Tech)), Book, Image © For Dummies
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