Price:$18.95
101 Complaint Letters That Get Results with CDROM by Sphinx Publishing
Price:$18.95
Dear Customer Services: Letters from the World's Most Troublesome Shopper by Michael O'Mara
No company is safe from the odd and incisive wit of Terry Ravenscroft, and in this uproarious collection of epistles he targets the world’s biggest food and drink companies. Kellogg's, Mars, Heinz, and Cadbury, among others, receive communiqués from Terry on issues ranging from quality, pricing,... Price:$9.95
Send This Jerk the Bedbug Letter: How Companies, Politicians, and the Mass Media Deal with Complaints and how to be a more effective complainer by Ten Speed Press
Ever feel like you've been screwed over, ripped off, cheated, or treated badly by some company or organization? No? Then don't bother buying this book. If, however, you endure the routine ill treatment one gets in auto repair facilities, tax offices, or with airlines that the rest of us... Price:$12.95
How to Write Complaint Letters That Work by Scott Foresman Trade
Price:$12.95
A Complaint Is a Gift by Berrett-Koehler Publishers
Customer complaints can give businesses a wake-up call when they're not achieving their fundamental purpose--meeting customer needs. They are a feedback mechanism that can help organizations rapidly and inexpensively shift products, service, style, and market focus. Businesses that don't value... Price:$19.95
150 Letters That Get Results (Which Consumer Guides) by Which Consumer Guides
Ever been frustrated by a garage over charging? inexplicable debits from your bank account? a shop selling faulty goods? dismissive treatment from your GP? inundated by junk mail? In each case, being able to write an effective letter of complaint will stop you feeling helpless when you know you are... Price:
Letters from a Nut by Jerry Seinfeld
Who is Ted L. Nancy?He's a concerned hotel guest searching for a lost tooth... He's a superstitious Vegas high-roller who wants to gamble at a casino in his lucky shrimp outfit... He's the genius inventor of "Six Day Underwear"... He's a demanding dramatist seeking an audience for his play about... Price:$16.99
